PRIVACY, SECURITY AND COOKIES POLICY

LAST UPDATED - Oct 11, 2024

Welcome to the official website of Microtest Corporation (hereinafter referred to as "the Website").

This Privacy, Security, and Cookie Policy (hereinafter referred to as the "Privacy Policy") applies to the collection and processing of personal data when you use this Website (www.microtest.com.tw). In this Privacy Policy, "we," "our," and "Microtest Corporation (MICROTEST)" refer to Microtest Corporation, while "you" refers to the user of the Website.

Data privacy is extremely important to Microtest Corporation (MICROTEST), and we are committed to being open and transparent in the handling of your personal data. To protect your privacy while using the services of this Website, please carefully read the following information:

1. How Do We Collect User Data?

We collect personal information that you provide to Microtest Corporation (MICROTEST) through www.microtest.com.tw, by phone, email, or in person. Additionally, we may now or in the future obtain your personal information from third parties that have legally collected and have the right to share such data with Microtest Corporation (MICROTEST). For example, we may receive contact information related to sponsors of trade shows or events.

We use cookies and other technologies (such as web beacons, local storage, locally shared objects, electronic tags, and JavaScript) to collect your online usage information.

2. What Personal Data Do We Collect?

Personal data refers to information related to any identified or identifiable natural person that can be used to directly or indirectly identify you. Personal data may include the following categories of information:

We process the email address and password you provide when registering for a Microtest Corporation (MICROTEST) account.

If you choose to provide the following categories of personal information, we will process them:

◆ Contact information, such as name, address, phone number, and fax number

◆ Gender

◆ Country

◆ Account settings

◆ Products of interest

Additionally, we process personal data from cookies that is generated when you use the Microtest Corporation (MICROTEST) website, including:

◆ Historical click records

◆ Historical browsing records

Microtest Corporation (MICROTEST) also collects information related to your online interactions with us. This online usage information includes IP addresses, browser size, type, and language, pages and URLs submitted or exited, clicked hyperlinks, and the frequency of website visits.

3. Purpose of Processing Personal Data

We may use your data for a variety of purposes.

3.1 Use of Online Usage Information

◆ To store your information, so you don’t have to re-enter it during your visit or the next time you visit the website

◆ To diagnose or fix technical issues

◆ To provide and monitor the effectiveness of our website

◆ To deliver personalized information and content

◆ To help you access your information efficiently after logging in

◆ To monitor aggregate metrics such as total visitor traffic, volume, and demographics

◆ To provide advertisements for Microtest Corporation (MICROTEST) products and services, either online or through email

If you have opted to receive our marketing information, we may use your personal data to send you communications about our offerings. We will retain your personal data as long as you wish to receive our updates, and you can opt out at any time by contacting us or following the instructions in each marketing email.

3.2 Online Advertising

We work with trusted third-party partners to manage advertisements for Microtest Corporation (MICROTEST) on other websites. These partners collect information about your activities on the Microtest Corporation (MICROTEST) website through cookies to deliver advertisements for Microtest Corporation (MICROTEST) products and services that are relevant to your interests.

4. Who Can Access Your Personal Data?

We do not sell or rent your personal information to third parties. We only disclose your personal information to parties outside of Microtest Corporation (MICROTEST) for the following reasons:

4.1

We may engage third parties to perform certain website-related processing activities on our behalf, such as website hosting, product or service delivery, content management, and website maintenance. When these third parties access your personal data for the purposes of processing, we implement necessary organizational and contractual measures to ensure that this data is used solely for the specified purposes. Without your consent, these third parties are not authorized to promote other companies' products or services to you.

4.2

We may share your personal information with Microtest Corporation (MICROTEST) business partners, including sales, leasing, and solution partners, as well as agents and suppliers acting under our direction in providing Microtest Corporation (MICROTEST) products and services. We only share information to the extent necessary for the business relationship or as permitted by law. Microtest Corporation (MICROTEST) business partners must keep this information confidential and may not use it for any purpose other than to provide, sell, or lease Microtest Corporation (MICROTEST) products and services, or to provide services as instructed by Microtest Corporation (MICROTEST).

4.3

In the event of a merger or acquisition, we may transfer personal data as part of business assets to subsidiaries or third parties.

4.4

In compliance with applicable laws, we may disclose personal data in special circumstances to respond to requests from law enforcement or government authorities, to enforce our website's terms of use and other agreements, and to protect our customers and other users. We may also disclose such information when we believe it is necessary or reasonable, such as to identify or contact someone, or to take legal action against actions that could harm the company, other users' rights or property, or endanger others.

4.5 Log Files

Like most websites, we automatically collect certain information that does not identify individuals and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), entry and exit pages, operating system, date and time stamps, and clickstream data. We use this non-identifiable information to analyze trends, administer the website, and gather statistical data on user demographics. We do not associate automatically collected information with personally identifiable information.

4.6 Social Media

If you publicly share information about us on social media platforms or contact us through these platforms, we will collect and process that data primarily to address your customer service needs and monitor and improve public perceptions of us.

Social media features and widgets may be hosted by third parties or provided directly on our website. Your interactions with these features are governed by the privacy policy of the respective social media company. We are not responsible for how these social media platforms handle your personal data or their privacy policies. Our terms and privacy policy do not apply to these platforms.

5. Links to Other Websites (External Websites)

You may find links to other websites on our site. Although we carefully select these links, we are not responsible for how personal data is handled on these websites. Therefore, our general terms and conditions and this Privacy Policy do not apply to these external websites.

6. How Long Do We Retain Your Personal Data?

As long as you have an active Microtest Corporation (MICROTEST) account, we will retain your data. Your personal data will only be stored and used by Microtest Corporation (MICROTEST) and its service providers for specific business needs or as legally permitted. When the data is no longer necessary for processing, it will be deleted.

You have the right to terminate your account at any time. If you choose to terminate it, the account will be considered inactive and will no longer exist. In cases of unresolved disputes, we may retain your personal data as required by law. Once your account is terminated, your data will be deleted.

You may contact us at any time at [email protected] to object to Microtest Corporation (MICROTEST) processing your personal data based on legitimate interests. Once your account is deleted, we will no longer be able to provide services to you.

7. How Do We Protect Your Personal Information?

We are committed to safeguarding the security of your personal data. We have implemented appropriate administrative, technical, and physical security measures to prevent accidental, illegal, or unauthorized destruction, loss, alteration, access, disclosure, or use of the personal data you provide on this website, as well as any other unlawful processing. We use multiple security technologies, such as secure servers, firewalls, encryption technologies, and physical safeguards for data storage locations. For example, when you log in to the website, fill out forms, or access data, we use SSL (Secure Hypertext Transfer Protocol, HTTPS) to encrypt the transmission, ensuring the data is automatically encrypted during the transmission process. All data is protected, and only authorized personnel and subcontractors have access.

However, no method of transmission over the internet or electronic storage is 100% secure. While we have adopted industry-standard practices to protect your information, we cannot guarantee absolute security.

8. How to Contact Us

If you have any questions, comments, or complaints about how we handle your personal data, or if you wish to opt-out of receiving our direct marketing information, please contact us via the following email:

Microtest Corporation

14F-6, No. 79, Sec. 1, Xintai 5th Rd., Xizhi Dist., New Taipei City 221, Taiwan

Email: [email protected]

TEL : (02) 2698-3877

FAX : (02) 2698-4089

9. What Are Your Rights?

9.1 Right to Access

You have the right to request access to the personal data we hold about you at any time. You can contact Microtest Corporation (MICROTEST), and we will provide your personal data via email.

9.2 Right to Data Portability

If Microtest Corporation (MICROTEST) processes your personal data based on your consent or under an agreement through automated means, you have the right to request a copy of your data. This copy can be sent to you or another party in a clear, easily understandable, common, and machinereadable format. This copy will only include the personal data you have submitted to us.

9.3 Right to Rectification

If your personal data is incorrect, you have the right to request its correction. Additionally, you may request the completion of incomplete personal data. If you have a Microtest Corporation (MICROTEST) account, you can directly edit your personal data in your account.

9.4 Right to Erasure

To request the removal of your user content or personal data from the public areas of Microtest Corporation (MICROTEST)'s website, please contact [email protected]. In some cases, we may not be able to remove your user content or personal data; if this is the case, we will inform you of the reason why. Moreover, even though the information has been removed from our website, it may still exist on the internet.

9.5 Right to Object

You have the right to object to Microtest Corporation (MICROTEST) processing your personal data based on legitimate interests. Unless we can demonstrate compelling reasons that processing your personal data outweighs your rights and interests or is legally required, Microtest Corporation (MICROTEST) will cease processing your personal data.

9.6 Right to Object to Direct Marketing

You have the right to object to direct marketing, including any profiling related to direct marketing purposes. You can opt out of direct marketing by:

◼ Unsubscribing according to the instructions in each marketing email

◼ Editing your Microtest Corporation (MICROTEST) account settings

9.7 Right to Restrict Processing

You have the right to request that Microtest Corporation (MICROTEST) restrict the processing of your personal data in the following situations:

◼ If you object to Microtest Corporation (MICROTEST) processing your personal data based on legitimate interests, we must restrict the processing of your data until the legitimate interests have been verified.

◼ If you claim that your personal data is inaccurate, Microtest Corporation (MICROTEST) must restrict the processing of the data until its accuracy has been verified.

◼ If the processing of your data is unlawful, you can oppose the deletion of your personal data and request a restriction on its use instead.

You have the right to object to Microtest Corporation (MICROTEST) processing your personal data based on legitimate interests. Unless we can demonstrate compelling reasons that processing your personal data outweighs your rights and interests or is legally required, Microtest Corporation (MICROTEST) will cease processing your personal data.

9.8 How Can You Exercise Your Rights?

We take data protection seriously and have designated customer service personnel to handle your requests regarding the rights mentioned above. You can contact them at any time via [email protected].

10. Changes to Our Privacy Policy

The above privacy policy is effective from the date of publication. If Microtest Corporation (MICROTEST) finds it necessary to make amendments to better address legal requirements or changes in societal expectations regarding user privacy protection, we will complete the modifications as soon as possible and publish the relevant announcement. If you have any questions regarding the privacy policy of Microtest Corporation (MICROTEST) website, please feel free to contact us.

11. This Website Uses Cookies

11.1 What Are Cookies?

Cookies are small text files stored on your computer or mobile device that are retrieved when you visit the website again.

Cookies may contain anonymous information such as a unique identifier, website name, and some digits and numbers. These cookies enable the website to remember your login information or the search terms you entered on our site. Additionally, cookies can collect technical data related to your browsing session, such as IP address, browser size, type and language, referring/exit pages and URLs, the number of times you visit our website, and the hyperlinks you clicked.

11.2 How We Use Cookies

By using our services, you agree to the use of cookies. Microtest Corporation (MICROTEST) uses the following types of cookies:

◆ Necessary Cookies

These cookies are essential for maintaining the basic functionality of the website and managing its operations, including:

• Login and authentication

• Storing your preferences

• Storing information you provide while using ASUS products and services

• Security

• Maintaining website traffic stability

◆ Tracking Cookie

These cookies are used to analyze browsing habits on the website to optimize certain features, allowing us to combine voluntarily submitted personal data with statistical data to personalize our website for you. These cookies will be stored permanently but can be deleted by changing your settings.

We use both first-party and third-party cookies to collect aggregated and individual statistics, as well as user data, to optimize our website and provide relevant marketing information. Some third-party cookies are set by services displayed on our pages, which are beyond our control. These cookies are set by social media providers like Twitter, Facebook, and YouTube, related to the permissions for users to share content on our website, as indicated by their respective icons. We also use third-party cookies for cross-site tracking to provide you with marketing information on other websites or channels.

11.3 How Can I Disable and Restrict the Use of Cookies?

Microtest Corporation (MICROTEST) does not retain your personal data. On your computer or mobile device, you can easily remove cookies through your browser. Most modern browsers also allow you to choose cookie settings. You can find detailed information about handling and deleting cookies in your browser's help feature.

◆ You can choose to disable cookies or have your computer or mobile device notify you each time a new cookie is received.

◆ Please note that if you choose to disable cookies, you may not be able to use all of our features.

Depending on the type and version of the browser you have installed, the cookie settings may vary. Below are several common browsers on the market, and you can refer to the following links to understand how to manage cookie settings for these browsers (the content on these websites is in Chinese; please select the language option on the webpage to choose a language that is convenient for you to read). If your browser is not listed below or the content of the above links has been removed, please visit the support page of your installed browser or the privacy policy page of the browser vendor for more information.

◆ In Google Chrome: Clear, enable, and manage cookies： https://support.google.com/chrome/answer/95647?hl=zh-Hant

◆ In Microsoft Internet Explorer: Clear, enable, and manage cookies： https://support.microsoft.com/zh-tw/help/278835/how-to-delete-cookie-files-in-internet-explorer

◆ In Mozilla Firefox: Clear, enable, and manage cookies： https://support.mozilla.org/zh-TW/kb/delete-cookies-remove-info-websites-stored

◆ In Apple Safari: Clear, enable, and manage cookies： https://support.apple.com/kb/PH21411?locale=zh_TW&viewlocale=en_US